Thank you for booking with OST.travel Inc. – a collection of travel expertise since 1967.
We strongly recommend travel and cancellation insurance. Please speak with your travel advisor about your options.
If there is a cancellation, schedule change or any disruption in your scheduled service, OST.travel Inc. reserves the right to apply a transaction fee for its services. This includes (but is not limited to) if a refund is due, OST.travel Inc. will apply a minimum of $100 transaction fee per person for services rendered.
You acknowledge the risks related to the spread of infectious or contagious diseases. It remains your responsibility to take the necessary precautions applicable to health hazards, including but not limited to COVID-19. To ensure the safety of all guests and employees, resort/hotels/airlines and cruise lines may have mandatory safety protocols in place, and the availability of their services and facilities may be impacted.
As part of Canada’s efforts to reduce the spread of COVID-19 and prevent importation, all travellers are required to provide contact and quarantine information upon and after entry into Canada. This information is crucial to Canada’s response to COVID-19.
Starting November 30, 2021, vaccination will be required for travel within and out of Canada. A valid COVID-19 molecular test will no longer be accepted as an alternative to vaccination unless travellers are eligible for one of the limited exemptions, such as a medical inability to be vaccinated. Travellers should contact their airline or railway company to obtain the necessary form and submit it in accordance with their carrier’s approval process as of November 30, 2021, as outlined here: https://www.canada.ca/en/public-health/news/2021/11/government-of-canada-announces-adjustments-to-canadas-border-measures.html
As of November 21, 2020, travellers to Canada will be required to submit information digitally – please visit this website for the most up to date information on ArriveCAN: https://www.canada.ca/en/public-health/services/diseases/coronavirus-disease-covid-19/arrivecan.html
IMPORTANT: To reduce congestion at security and customs, the check-in and baggage drop-off deadline is now 90 minutes for all flights from Toronto Pearson (YYZ) to a US or International destination.
We appreciate your business and look forward to serving all of your future needs. We strongly recommend that your passport be valid at least 6 months after your date of return from your destination.
International travellers who are seeking to travel to the United States under the Visa Waiver Program (VWP) are now subject to enhanced security requirements and MUST apply for ESTA Visa online. Tourists entering Canada will also require an ETA Visa.
Please refer to https://www.iatatravelcentre.com/ for current guidelines and regulations.
If you are renting a car, please note that you may require an international driver’s license. Please ask your OST travel professional or verify with your car rental company.
All deposits are non-refundable unless stated otherwise. If you have reserved with a deposit only, with a balance owing at least 45 days prior to departure, the deposit is completely non-refundable and the reservation cannot be altered or changed in a way without forfeiting your deposit (unless stated otherwise).
Please ensure the names on file are complete and accurate as per the travel documentation required for your destination.
This itinerary/invoice is proof of the price agreed to between yourself and OST.travel Inc.; a retail/wholesale travel company with TICO Registration #50014459 for Landsby and Sarracini Travel and wholesale travel company with TICO Registration #50014570 for Landsby and Omega Tours.
The tour operator may decide to increase or decrease the price between now and your departure date. OST.travel Inc. is not responsible for any price decrease or increase and can only guarantee that this contract does not permit price increases unless otherwise stated.
Please consult additional terms and conditions found in the tour operator brochure or please ask your travel advisor for more information.
Please note that the travel supplier (airline/cruise line/tour operator/hotel, etc…) may change departure/flight times and routing of your flight up to 24 hours from the original, confirmed flight times. Please read the terms and conditions from the supplier brochure or website for more details.
Please note that some airlines are now charging for checked baggage. Please visit the airline website for full terms and conditions.
Living standards and practices at the destination and standards and conditions there with respect to the provision of utilities, services and accommodation may differ from those found in Canada.
OST.travel Inc. does not take responsibility for refused entry as we have hereby advised you of your possible requirements. Please refer to the entry requirements as outlined by your country’s consulate or the consulate of the country you are visiting, especially with regards to COVID-19 entry and quarantine protocol and regulations. Entry to another country may be refused even if the required information and travel documents are complete.
If you have any questions or concerns do not hesitate to contact us at any time.
Thank you for choosing us and for your trust in our company.